customers

Amazon sued by DC attorney general for deceiving customers who tipped drivers

Amazon sued by DC attorney general for deceiving customers who tipped drivers

Today, as Amazon dealt with a site-wide outage affecting thousands of customers, District of Columbia Attorney General Karl Racine filed a lawsuit against the online shopping giant for misled his customers. In a press release, Racine said Amazon still has to pay for tricking DC consumers into “stealing” portions of their Amazon Flex delivery driver …

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Self-checkouts annoy some customers and help shoplifters.  Stores add it anyway |  CNN Business

Self-checkouts annoy some customers and help shoplifters. Stores add it anyway | CNN Business

New York CNN Business — Self-service payment arrived in the late 1980s in supermarkets. A decade later, it began to spread to large chains and pharmacies. Today, self-checkouts, loved by some and hated by others, have made their way into discount clothing stores and department stores. Kohl’s (KSS) is testing self-service payment terminals in a …

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Amazon's cloud unit faces cost-sensitive customers as economic fears rise

Amazon’s cloud unit faces cost-sensitive customers as economic fears rise

Amazon Web Services has been its parent company’s biggest growth engine for most of the past decade, taking business with some of the world’s largest technology vendors. But as companies face the most discouraging economic environment since the 2008 financial crisis, those massive checks they send to AWS for their technology infrastructure are coming under …

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Celsius customers with collateral stuck on failing crypto platform turn to bankruptcy process for relief

Celsius customers with collateral stuck on failing crypto platform turn to bankruptcy process for relief

Alan Knitowski has an MBA, has worked in technology and finance for over 25 years, and is CEO of a Nasdaq-listed mobile software company. That didn’t stop him from getting duped by a crypto firm. Knitowski borrowed $375,000 from crypto lender Celsius over several years and posted $1.5 million in bitcoins as a guarantee. He …

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Why do low-income customers pay higher prices in premium retail markets?

Why do low-income customers pay higher prices in premium retail markets?

Five highlights from a new Energy Institute working paper. Consumer choice is generally a good thing. For much of the consumption that happens in my house – coffee, lego, bike parts – we understand our preferences, and our choices aren’t terribly complicated. This makes it easier to make good decisions. The other consumption categories are …

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